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Field workflow references.

Short, operational notes for connecting, licensing, reporting, case replay, and troubleshooting.

Hannes Software protocol diagnostics desktop tools for RTSP, USB, and PCAP workflows
RTSP diagnostic tool
IP camera troubleshooting
RTP packet loss

Common questions

Is RTSP Inspector a video player?

Product scope

No. It is a diagnostic and reporting workbench for RTSP/RTP/RTCP/H.264/H.265 evidence. It does not replace VLC, an NVR, or an ONVIF manager.

What's the difference between RTSP Inspector and Wireshark for RTSP debugging?

Product scope

Wireshark shows you every packet. RTSP Inspector shows you why the stream failed — it decodes SDP track declarations, tracks RTP continuity gaps, surfaces RTCP timing issues, inspects H.264/H.265 structure, and exports diagnostic reports as PDF evidence. See the full comparison on our blog.

How much does RTSP Inspector cost? Is it a subscription?

Licensing

The Community edition is free. Optional paid editions add advanced workflows; see the product page for current access details. One payment. No subscription, no monthly fees, no cloud account required. Community edition is free for single RTSP-over-TCP stream preview.

How does offline licensing work?

Licensing

Use the website license page, then activate inside the desktop app with the checkout email and license key. No always-online requirement.

Can I export diagnostic evidence as PDF?

Reports

Yes. The Professional workflow exports diagnostic reports as PDF, HTML, Markdown, and JSON so you can attach stream evidence directly to customer tickets or vendor bug reports.

Does it support RTP over UDP for live camera streams?

Transport

Community supports RTSP-over-TCP interleaved RTP. The Community edition is free. Optional paid editions add advanced workflows; see the product page for current access details.

What is the difference between personal and team licenses?

Licensing

The desktop capabilities are identical. Team purchase means one billing email can receive multiple machine-bound license codes for your lab or support team.

Who uses RTSP Inspector?

Use case

CCTV integrators, IP camera vendors, video platform engineers, and NVR support teams who need a repeatable, reportable answer to why a camera stream connects, glitches, freezes, or never reaches usable video.

Why use RTSP Inspector if VLC can play the stream?

Comparison

VLC proves that one player can show video. RTSP Inspector proves why the stream succeeds or fails by exposing RTSP status, SDP tracks, transport negotiation, RTP continuity, RTCP timing, and H.264/H.265 structure. Use it when the stream must be debugged or reported, not merely watched.

What is the difference between ONVIF Device Manager and RTSP Inspector?

Comparison

ONVIF Device Manager is useful for discovery, profiles, and finding stream URIs. RTSP Inspector starts after you have a URI and need to diagnose DESCRIBE, SETUP, PLAY, SDP, RTP, RTCP, transport, and codec evidence.

How do I decide between UDP and TCP interleaved RTSP diagnostics?

Transport

Test the production path first, then compare. UDP can reveal firewall, NAT, loss, and port-mapping issues. TCP interleaved is easier through restricted networks but can hide packet delivery symptoms. RTSP Inspector shows the transport reply and media evidence for both paths.

When should I export an RTSP diagnostic report?

Reports

Export a report when the finding must be shared with a customer, camera vendor, support team, or QA record. RTSP Inspector Professional turns RTSP control, SDP, RTP, RTCP, codec, and diagnostic evidence into PDF, HTML, Markdown, JSON, and saved .risession cases.